You would need to move to a plan that has the desired feature. Some features of Ring.io are very powerful and sophisticated. Our plans are designed to align your team and our team so that you can experience success with our platform and so that we get the needed resources to sustainably fully support you as a client.

We want your company to be super-successful with the Ring.io sales engagement platform. That takes time and effort on our part to give you great support, onboarding, training, and customizations. The user minimums are designed to ensure that we are getting enough recurring revenue from your company to enable us to give you the support and experience that you deserve. Tesla doesn’t sell $20k cars for the same reason.

Hey, well spotted! Our plans have a maximum user limit. Here’s what it comes down to: we want our largest customers to be our best customers and to get the very best of everything from Ring.io. If you grow your team, there are many more things that we can do for you, and those extra features, care and attention cost more to deliver. This is why we ask that you move up to another tier once you add more than your current plan’s user maximum. Not only will you get more features, and a higher level of prioritized service, you also get more attention from our leadership team, and you get to shape the future of Ring.io with your own needs. It may sound counter-intuitive but the very best value from Ring.io is our most expensive Enterprise plan!

So… we’re in the third decade of the 21st century. You may be the odd human being that answers every call from a complete stranger that calls you at whatever time is most convenient for them. But the rest of us… well, we no longer work like that. You have to lure us. Multiple touches. Multiple touchpoints. Give us a bit of your value and your magic in bite-sized messages. Educate us. That kind of thing. To do that kind of sales engagement, at Ring.io we believe that you have to play the multi-channel, sequenced game. So come and join us in your journey to effective sales engagement - trust us, you won’t regret it.

At Ring.io we are a software company, and we must work with telecom companies to originate calls to you, and to terminate your calls at the phone numbers of the people you call. Telecom companies sell us telecom minutes and we pass the cost of those minutes onto you. As a software company, we make most of our revenue from licenses, and calling credits are a type of pass-through cost for us.

There is no limit. You will pay a small per-minute calling fee for the calls that you make or receive. If you buy an Unlimited Calling Plan for the US & Canada, then all your calls from/to the Continental US & Canada are included in one flat fee.

Yes, you can get extra phone numbers on the Startup, Growth and Enterprise plans.