SALES ENGAGEMENT FOR your CRM

Ring.io &
Zendesk

Accelerate your support ticket resolution process using Ring.io, the highly adaptable multi-channel support engagement platform.

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Experience effortless call integration within the Zendesk Support system, enhancing your customer service quality

Maximize your use of Zendesk, with a phone, SMS and email system that auto-logs everything your reps do in Zendesk tickets. Identify your customers faster with automatic Zendesk lookups when a phone call comes in.

Produce value with each interaction

  • Provide exceptional care to your users, ensuring their needs are met and expectations exceeded.
  • Comprehend the challenges and requirements of your users, fostering a deeper connection and insight into their experiences.
  • Enhance communication efficiency by centralizing and monitoring all critical data in one comprehensive platform.
Produce value with each interaction
Send better messages at every step of the dialogue

Send better messages at every step of the dialogue

  • Communicate effectively through your user's preferred channels, including email, facilitating a more personalized interaction.
  • Engage with users using a variety of mediums, such as chat, SMS, and phone calls, all conveniently available in the Ring.io toolbox.
  • Broaden your outreach with the inclusion of contemporary communication methods like video calls, ensuring you're accessible on all fronts.

Save precious time by optimizing the communication

  • Eliminate the need for constant searches for crucial data points such as names, events, and settings, streamlining your data management process.
  • Track and monitor changes made in real-time, ensuring you always have the most updated and accurate information at your disposal.
  • Experience the benefits of a 'single source of truth' approach, promoting data consistency and reducing potential confusion or misinformation.
Save precious time by optimizing the communication
Great Customer Service and Communication. I like that we could use their voicemail drop feature and the fact that it is super easy to get the call recording and easy to generate reports!

Zack C

Sales Director

Small Business

Save precious time by optimizing the communication

Save precious time by optimizing the communication

  • Eliminate the need for constant searches for crucial data points such as names, events, and settings, streamlining your data management process.
  • Track and monitor changes made in real-time, ensuring you always have the most updated and accurate information at your disposal.
  • Experience the benefits of a 'single source of truth' approach, promoting data consistency and reducing potential confusion or misinformation.
Track your customer support tickets progress

Track your customer support tickets progress

  • Use the advanced analytics capabilities of Ring.io to discern effective strategies from those that require modification, enabling informed decision-making.
  • Fine-tune your improvement efforts based on robust data analytics, facilitating a more targeted and efficient approach towards enhancing your operations.
  • Discover novel ways to impress your customers by leveraging the insights gleaned from these comprehensive analytics, fostering greater customer satisfaction and loyalty.

Try out the channels that truly engage

Channels are not created equally. You might discover that one is working better for your prospects or customers than other. We hand-picked channels and their combinations to deliver the percentage of engagement you can close your quota with.

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