Product Release

Autumn 2023 Ring.io Release Notes

November 14, 2023
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Iryna Koshelieva
Iryna Koshelieva
Senior Growth Marketer, Ring.io
Autumn 2023 Ring.io Release Notes

Release Highlights:

We’re thrilled to announce significant enhancements in our Autumn 2023 release, designed to streamline your workflow and enhance productivity:

1. Invokable Ring.io Actions from Hubspot Workflows: This integration allows you to execute Ring.io actions directly within your Hubspot workflows. This seamless connection between Ring.io and Hubspot is aimed at automating processes and boosting productivity.

2. Click2Email Feature: Following the success of our click-to-call functionality, we’re introducing Click2Email. This feature lets you send emails and templates with a single click, making your communication faster and more efficient.

Comprehensive Updates:

In addition to the major highlights, this release includes several improvements and bug fixes:

1. Area Code Protection for Instacall: We’ve implemented area code protection to enhance the security and reliability of Instacall.

2. Registration of Phone Numbers for A2P 10DLC: With increasing regulatory requirements, this feature allows you to register phone numbers for A2P 10DLC messaging, ensuring compliance and confidence.

3. Ring.io TrustHub: Our new TrustHub is a one-stop solution for managing campaigns and A2P registrations. It provides a streamlined view and management system through our admin portal, facilitating the creation of detailed customer profiles.

4. SMS Logging in Hubspot CRM: Aligning with Hubspot’s new data type specific to SMS, we now log SMS activities as communications instead of calls in the Hubspot CRM.

5. New Power Dialer Method from Pipedrive Activities: Introduced in version 2.43, this method enhances the efficiency of the Power Dialer using Pipedrive Activities.

These updates reflect our commitment to delivering advanced solutions that meet the evolving needs of our users. Stay tuned for more innovative features and enhancements in our future releases.

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feature:
2 Party Consent Calls Recording

Effortless Legal Compliance in Call Recording

Ring.io's two-party consent feature provides various recording options to adapt to different legal requirements. In states requiring two-party consent, the system can record a conversation from both speakers or just what you say, based on your settings. You have the flexibility to record conversations fully or partially, depending on consent laws, and can choose to play call recording warnings as needed. Currently, thirteen states in the U.S. require consent from all parties, meaning everyone involved in a call must agree to be recorded. Ring.io's system intelligently recognizes these states and adjusts recording settings accordingly, ensuring you stay compliant with ease. Always consult your legal counsel to ensure compliance.

2 Party Consent Calls Recording

Integration:
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