We’ve been working hard all summer towards a better and more efficient service. And guess what? The numbers are in, and we couldn’t be more excited!
G2 has published its 2023 Fall report, and we’re humbled and grateful. Your valuable feedback has propelled us to notable positions in various categories, portraying a picture of mutual growth and understanding. Every click, every review, every rating on G2 was a gesture of trust, and today, we are here to celebrate this trust.
Americas Regional Grid® Report Awards:
Ranked #15 out of 31 for Auto Dialer.
Ranked #15 out of 49 for Outbound Call Tracking.
Got High Performer badges.
Small-Business Americas Regional Grid® Awards:
Ranked #8 out of 22 for Auto Dialer.
Ranked #14 out of 33 for Contact Center.
Got High Performer badges.
Usability Index for Auto Dialer Awards:
Ranked #7 out of 19 in Small-Business sector.
Ranked #9 out of 30 overall.
Small-Business Usability Index for Contact Center Award:
Ranked #6 out of 38.
Earned badges for Easiest Admin and Easiest To Use.
Small-Business Results Index for Contact Center Award:
Ranked #1 out of 35.
Got the Best Results badge.
Small-Business Results Index for Auto Dialer Award:
Highlighted for Best Estimated ROI, ranked #8 out of 18.
Small-Business Relationship Index Awards:
Easiest To Do Business With for both Auto Dialer (#9 out of 20) and Contact Center (#9 out of 41).
Implementation Index for Auto Dialer Awards:
Ranked #5 out of 19 in Small Business category.
Ranked #5 out of 30 in General category.
Got badges for Easiest Setup and Highest User Adoption.
Small-Business Grid® Report for Auto Dialer Award:
Ranked #10 out of 28.
Maintained High Performer status.
Each badge we earned and each position we secured, is a reflection of your enduring support and honest feedback.
We are more than thankful for this communal journey and the open dialogue that has fueled our endeavor for betterment. Here’s to more growth, learning, and mutual success.
Thank you for being our inspiration, our critics, and our biggest supporters!
eBook
10 tips for top sales performers
See what separates you from the world-class sales leaders and get the short-cut to becoming one.
Ring.io's Call Logging feature allows you to map call data to any field in your CRM, including custom objects. It enables you to update CRM fields with call dispositions while on the call, ensuring real-time data accuracy. Plus, with RingInsights, you gain instant insights into your call data, helping you better understand your team's performance. This integration not only saves time but also provides a more accurate and detailed record of your team’s interactions. Whether it's tracking average call length, call outcomes, or call time, you get a complete and nuanced view of your team's calling activities.
Channels are not created equally. You might discover that one is working better for your prospects or customers than other. We hand-picked channels and their combinations to deliver the percentage of engagement you can close your quota with.
Keeping customers is way cheaper and easier than finding new ones, and that's why businesses love customer loyalty programs. Using software to manage customer relationships helps businesses give a personal touch, making customers feel valued and more likely to stick around.
5 Ways To Win Big With Sales Technology
To really benefit from sales technology, make sure it works well with your customer management system and hire people who are good with tech. Use the data to keep improving, talk to customers in ways they like, and automate your marketing to get the best leads.
The Customer Service Channel You Might Be Overlooking
Social media is transforming customer service by offering instant and public channels for complaints and support, making it crucial for businesses to monitor and respond quickly. Embrace this change to keep customers happy and prevent negative feedback from spreading online.